Frequently Asked Questions
Everything you need to know about your Venalisa beauty experience.
How long does Venalisa gel polish typically last?
When applied correctly with our base and top coat, Venalisa gel polish is designed to provide a high-gloss, chip-resistant finish for up to 3 weeks.
Do I need a UV or LED lamp to cure the products?
Yes, all Venalisa gel polishes, builder gels, and poly gels require a professional UV or LED lamp to cure and harden properly.
Are Venalisa products cruelty-free and vegan?
Yes, we are proud to offer products that are 100% cruelty-free and do not contain any animal-derived ingredients.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused items in their original packaging within 30 days of purchase.
Do you ship internationally?
Yes, Venalisa ships to most countries worldwide. Shipping costs and delivery times vary depending on your specific location and local customs processing.